Introduction
Summary of NQF overall ratings, NSW services and some location
characteristics of services with a ‘working towards NQS’ rating
- Q4 2022 ratings and comparison with Q4 2019
- Overview of ratings 2013 to 2022
- Individual services ratings’ changes
- Geographic locations of services not meeting NQS
- Regional areas of services by NQF rating
- Locations of services not meeting NQS based on SEIFA deciles
Discussion
Most services meet or exceed NQS
11% of services are working towards NQS or require significant improvement, down from 26% in 2019
| Overall rating (group) | 2019 Q4 | 2022 Q4 |
|---|---|---|
| Below | 26% | 11% |
| Meets | 74% | 89% |
| Overall rating | 2019 Q4 | 2022 Q4 |
|---|---|---|
| Excellent | 0.27% | 0.29% |
| Exceeding NQS | 25.63% | 23.10% |
| Meeting NQS | 48.44% | 66.02% |
| Working Towards NQS | 25.52% | 10.48% |
| Significant Improvement Required | 0.14% | 0.11% |
Services meeting or exceeding the NQS have increased faster than those not meeting the NQS, and services not meeting the NQS have decreased, quarter-by-quarter, over the previous few years
18% of services moved between meeting/exceeding NQS and being below NQS. Of these, 89% moved from being below to meeting/exceeding.
| Change | Count |
|---|---|
| Higher | 664 |
| Lower | 84 |
| No change/unavailable | 3,483 |
Services that meet & don’t meet the NQS are spread across the state fairly evenly (Q4 2022)
Remote Australia has high proportion of services not meeting NQS, but absolute count is low
Lower SEIFA deciles overrepresented in services that do not meet NQS (Q4 2022)
Lower SEIFA deciles overrepresented in services that do not meet NQS (tables)
| Overall Rating | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | NA | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Excellent | 37.5% | NA | 12.5% | 18.8% | NA | NA | 6.2% | 6.2% | 12.5% | 6.2% | NA | 100.0% |
| Exceeding NQS | 9.9% | 9.2% | 7.4% | 10.6% | 7.8% | 7.8% | 9.3% | 9.9% | 12.3% | 12.4% | 3.6% | 100.0% |
| Meeting NQS | 11.2% | 12.5% | 11.1% | 10.0% | 9.2% | 7.3% | 7.8% | 8.2% | 9.7% | 10.2% | 2.8% | 100.0% |
| Working Towards NQS | 15.5% | 15.2% | 12.6% | 10.5% | 5.9% | 7.7% | 6.5% | 7.0% | 9.4% | 7.0% | 2.8% | 100.0% |
| Significant Improvement Required | 16.7% | 33.3% | NA | 16.7% | NA | NA | 16.7% | NA | NA | 16.7% | NA | 100.0% |
| Overall Rating | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | NA | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Excellent | 6 | NA | 2 | 3 | NA | NA | 1 | 1 | 2 | 1 | NA | 16 |
| Exceeding NQS | 125 | 116 | 94 | 134 | 98 | 98 | 117 | 125 | 155 | 156 | 45 | 1,263 |
| Meeting NQS | 403 | 451 | 400 | 361 | 332 | 262 | 283 | 297 | 349 | 370 | 102 | 3,610 |
| Working Towards NQS | 89 | 87 | 72 | 60 | 34 | 44 | 37 | 40 | 54 | 40 | 16 | 573 |
| Significant Improvement Required | 1 | 2 | NA | 1 | NA | NA | 1 | NA | NA | 1 | NA | 6 |
Summary
Summary
- Most services in NSW meet or exceed NQS (89% in Q4 2022)
- Services meeting or exceeding the NQS have increased faster than those not meeting the NQS
- Most services whose ratings have changed have improved
- Services that don’t meet the NQS are spread across the state
- Remote Australia has high proportion of services not meeting NQS, but absolute count is low
- Other regional areas are consistent with the state overall
- Lower SEIFA deciles are overrepresented in services that do not meet NQS
- Opportunity - not a bar - for excellence in more disadvantaged socio-economic areas