Introduction

Summary of NQF overall ratings, NSW services and some location characteristics of services with a ‘working towards NQS’ rating

  • Q4 2022 ratings and comparison with Q4 2019
  • Overview of ratings 2013 to 2022
  • Individual services ratings’ changes

  • Geographic locations of services not meeting NQS
  • Regional areas of services by NQF rating
  • Locations of services not meeting NQS based on SEIFA deciles

Discussion

Most services meet or exceed NQS

11% of services are working towards NQS or require significant improvement, down from 26% in 2019

Overall rating (group) 2019 Q4 2022 Q4
Below 26% 11%
Meets 74% 89%
Overall rating 2019 Q4 2022 Q4
Excellent 0.27% 0.29%
Exceeding NQS 25.63% 23.10%
Meeting NQS 48.44% 66.02%
Working Towards NQS 25.52% 10.48%
Significant Improvement Required 0.14% 0.11%

Services meeting or exceeding the NQS have increased faster than those not meeting the NQS, and services not meeting the NQS have decreased, quarter-by-quarter, over the previous few years

18% of services moved between meeting/exceeding NQS and being below NQS. Of these, 89% moved from being below to meeting/exceeding.

Individual services - changes to ratings groups, 2019 Q4 to 2022 Q4
Change Count
Higher 664
Lower 84
No change/unavailable 3,483

Services that meet & don’t meet the NQS are spread across the state fairly evenly (Q4 2022)

Remote Australia has high proportion of services not meeting NQS, but absolute count is low

Lower SEIFA deciles overrepresented in services that do not meet NQS (Q4 2022)

Lower SEIFA deciles overrepresented in services that do not meet NQS (tables)

Proportion of services in each SEIFA decile by overall rating, Q4 2022
Overall Rating 1 2 3 4 5 6 7 8 9 10 NA Total
Excellent 37.5% NA 12.5% 18.8% NA NA 6.2% 6.2% 12.5% 6.2% NA 100.0%
Exceeding NQS 9.9% 9.2% 7.4% 10.6% 7.8% 7.8% 9.3% 9.9% 12.3% 12.4% 3.6% 100.0%
Meeting NQS 11.2% 12.5% 11.1% 10.0% 9.2% 7.3% 7.8% 8.2% 9.7% 10.2% 2.8% 100.0%
Working Towards NQS 15.5% 15.2% 12.6% 10.5% 5.9% 7.7% 6.5% 7.0% 9.4% 7.0% 2.8% 100.0%
Significant Improvement Required 16.7% 33.3% NA 16.7% NA NA 16.7% NA NA 16.7% NA 100.0%
Count of services in each SEIFA decile by overall rating, Q4 2022
Overall Rating 1 2 3 4 5 6 7 8 9 10 NA Total
Excellent 6 NA 2 3 NA NA 1 1 2 1 NA 16
Exceeding NQS 125 116 94 134 98 98 117 125 155 156 45 1,263
Meeting NQS 403 451 400 361 332 262 283 297 349 370 102 3,610
Working Towards NQS 89 87 72 60 34 44 37 40 54 40 16 573
Significant Improvement Required 1 2 NA 1 NA NA 1 NA NA 1 NA 6

Summary

Summary

  • Most services in NSW meet or exceed NQS (89% in Q4 2022)
  • Services meeting or exceeding the NQS have increased faster than those not meeting the NQS
  • Most services whose ratings have changed have improved

  • Services that don’t meet the NQS are spread across the state
  • Remote Australia has high proportion of services not meeting NQS, but absolute count is low
  • Other regional areas are consistent with the state overall
  • Lower SEIFA deciles are overrepresented in services that do not meet NQS
  • Opportunity - not a bar - for excellence in more disadvantaged socio-economic areas